Key Personnel
Dov Shmerling
Director
Dov Shmerling accumulated more than a decade of experience in property management, including overseeing renovation projects and leasing at OC Management and working at Property Professionals for multiple years, before joining Secure Strata as founding director. Along with completing the A100 Strata Managers course and the Goldseal StrataEd Insurance Brokers Code of Practice Certificate, Dov has pursued studies towards a Cert IV in Building & Construction. Dov and Secure Strata are registered with SCA, the peak body for OC Managers, and BLA. Furthermore, Dov is an authorized distributor of Honan Insurance Brokers. Dov's thoughtful approach to analysing, planning, and resolving issues is consistently beneficial for the properties managed by Secure Strata. His composed and friendly manner, along with his self-assured leadership and proactive attitude, prove to be advantageous for the properties under their management.
Silvia Goldwaser
Portfolio Manager
Silvia Goldwasser BA (University of Melbourne), LLB (Monash), GDLP, Cert IV (Workplace Training and Assessment) Silvia holds a Bachelor of Laws (Monash), a Bachelor of Arts (University of Melbourne), a Graduate Diploma in Legal Practice and Certificate IV in Workplace Training and Assessment. She has experience in several areas including law, dispute resolution, marketing, and tertiary education. She has a passion for problem-solving and getting things done. Silvia has served as on-site manager for an Owners Corporation for fifteen years and has managed 6 figure projects including demolitions, renovations, scheduled maintenance, liaising with owners and project planning. In addition to English, Silvia speaks Italian, French, German, some Spanish and a smattering of Polish. Silvia loves to travel and is an animal lover.
James Matan
Portfolio Manager
James Matan BA (University of New South Whales) completed a Cert III and Cert IV in Real Estate Practice and Property Services, and a Diploma of Business Management before embarking on a career in property management. With experience in both property management and leasing, he brings a wealth of prior knowledge to his current profession as an owners corporation manager. James is dedicated to providing the highest level of service to his clients, and his passion for helping them achieve their goals is evident in his work. He is committed to providing exceptional service with a strong focus on attention to detail, communication, and professionalism. In addition to English, James is also fluent in Russian.
Rachel Knapp
Accounts & Head of Admin
Rachel Knapp is a highly motivated and accomplished professional with a commitment to achieving exceptional results. Her qualifications include a Cert III in Business Management and certification as an Authorised Representative with Honan Insurance Brokers. Rachel's diverse background experience in OC Management, where she has managed residential properties, mixed use properties, and high-rise buildings, have honed her exceptional organizational and financial management skills. Her expertise in managing OC accounts and insurance-related matters reflects her meticulous attention to detail and unwavering dedication to ensuring successful outcomes. With her passion for problem-solving and getting things done, Rachel is a highly valuable asset to any team or project. Her strong work ethic and commitment to achieving the best possible results make her a valuable asset to the team. In addition to OC management, Rachel has also served as a teacher. In her spare time, Rachel enjoys nature and playing piano.
Swati Sharma
Admin & Assistant Manager
With a master’s degree in business administration and extensive experience of over a decade in the corporates providing premium service to her clients, Swati exhibits extreme politeness and professionalism. Her vivacious and smiling personality has never failed to find solutions to the most challenging situations. Her experience in the real estate industry for more than 2 years has made her an expert in managing multiple tasks at hand most efficiently. In addition to English, Swati speaks Hindi and Gujarati. Outside of work she enjoys spending time with the family and creating magic in the kitchen on the weekends.
